FOR IMMEDIATE RELEASE
LIVERPOOL, England — On March 27, Microsoft began rolling out a major update to its Skype for Business unified communications platform. With new Auto Attendant and Call Queues features now becoming available to Skype for Business Cloud PBX users, Clear Cloud Services is showing businesses throughout the United Kingdom how they can leverage the power of the comprehensive system and its Office 365 integration while saving money.
Going far beyond simple, limited VoIP, Skype for Business allows users to set up conference calls from inside Microsoft Outlook, collaborate by sharing screens or video calling, and easily, naturally make use of other productivity-enhancing options. With the platform made even more powerful thanks to the recent updates and a brand-new analytics dashboard now in testing, Clear Cloud Services is the UK’s most trusted and experienced Skype for Business and Office 365 authority. Businesses nationwide are invited to request a free, comprehensive consultation with Clear Cloud Services to learn about how Skype for Business, Office 365, and other cloud solutions can elevate their own levels of performance.
“Skype for Business is truly an impressive product, and many UK companies have already discovered how much it has to offer,” said Matthew Balf, a Director at Clear Cloud Services. “Skype for Business goes beyond even the considerable value that VoIP can offer, so it’s not surprising to see so many traditional phone systems being retired in favour of this much more capable, flexible, and advanced alternative. With Microsoft’s recent update adding Auto Attendant and Call Queues to the platform and an impressive analytics dashboard now being trialled, Skype for Business is becoming an even clearer choice for many. We’re ready to help businesses throughout the UK understand how making the switch could benefit them.”
In 2003, the Skype instant messaging (IM) app launched to an eager public, with online auction giant eBay buying the fast-growing independent company behind it for $2.6 billion only two years later. In 2011, Microsoft picked up the property for $8.5 billion, slotting an enhanced, business-focused version of the client into the place formerly occupied by the company’s own Lync IM tool starting in 2015.
Since then, the Skype for Business client has enjoyed regular updates and impressive adoption among the many businesses worldwide now using Microsoft’s Office 365 suite of productivity applications. Enabling calls to conventional phones wherever an Internet connection is available, Skype for Business allows users to take their own numbers with them anywhere, thanks to easy porting from other providers.
Two new core feature have been added to Skype for business this time round to help improve businesses unified communications. Auto Attendant is an automated system for answering and routing inbound calls using dial pad inputs and speech recognition. Call Queues route incoming calls to the next available live attendant in the order they are received.
Skype for Business users can also choose between handsets and headsets as desired, with calling packages including 1,200 UK-based minutes being available for as little as £9.10 per month. Deeply, thoroughly integrated with Office 365, Skype for Business is a truly unified solution that enables a wide range of business-enhancing communications options. With powerful new features now rolling out for Skype for Business Cloud PBX and a new analytics dashboard available to preview, businesses throughout the United Kingdom are encouraged to contact Clear Cloud Services for a free, comprehensive consultation.
About Clear Cloud Services:
As a certified Microsoft Partner, Clear Cloud Services puts over 15 years of experience to work helping clients cut costs and make the most of technology.